Please arrive on time for your scheduled appointment; we schedule to ensure you receive our full attention and time for a given service. Please note that services are non refundable.

Please call or text us if you will be late.

If you are more than 15 minutes late, the appointment will be marked as a no-show & you will be charged a fee out of respect for your time and our artists’ time.

If an appointment is canceled within 24 hours of your appointment time, you will be charged a portion of your service as a cancellation fee:

$50 for full set appointments

$25 for all other appointments

This policy exists to secure the time that is set aside just for you and to protect our lash artist’s time that often books up quickly. You are paying for artist time, product and other expenses to provide you with the best experience here at Lash Lash Mama. We dedicate our full time and energy to your appointment time slot and thank you for choosing us!